What do I do if I need help?

You can always browse our Help Centre articles, you will typically find the answers you are looking for within.

If you experience a technical problem, please contact us using one of the contact forms. Please be as specific as possible when describing the problem.

If you are having difficulty accessing or completing a study, please provide us with complete study number and title, and if appropriate, the specific place within the study where you are experiencing difficulty. Providing screenshots can be very helpful for us as well.