Study Issues

• Why am I getting a message saying the study is closed already?
• What if I make a mistake while completing a study?
• The link in my study invitation doesn’t work, what do I do?
• I received a blank page on the study. What should I do?
• I received “session expired” error message when submitting a completed study, what do I do?
• I am stuck and can't go to the next question, what should I do?
• I am receiving a message asking me to answer all questions properly / Select an answer for a question. What should I do?
• I am not able to see the images or buttons in the study. What should I do?
• After answering a few questions, I am told I do not qualify for the study, what does this mean?
• Can I take a break and complete the study later?